Systems in daily use, with the numbers attached.
Every figure below was signed off by the client before we published it. Where a project underperformed, that is in here too.
A butcher's counter that finally knows its own margin
Harborne & Sons
Four shops, three generations, and no idea which cuts actually made money. We wired the scales into the till and gave them yield tracking.
- +6.2ptgross margin
- 4 minto trace a full batch
- 12wholesale accounts automated
Cutting no-shows by 42% across seven clinics
Northgate Medical Group
Seven sites, one legacy PAS and a 15% no-show rate. We rebuilt scheduling around the patient rather than the diary.
- −42%appointment no-shows
- 9 hrssaved per clinician monthly
- 7sites on one record
Thirty-one percent off average days in stock
Vialla Motors
An independent dealer listing every car manually on four portals. We made it one entry and gave them true margin per unit.
- −31%average days in stock
- +58%service retention
- 4 hrssaved daily
Seven minutes faster on every table turn
The Copper Room
Paper dockets, three delivery tablets on the pass and no idea of GP per dish. Now one screen, one system.
- +22%Friday covers
- −18%food waste
- 7 minfaster table turn
Six hours a week back for every teacher
St Alden's Academy Trust
Four schools, five disconnected systems and teachers entering the same data three times.
- 6 hrssaved per teacher weekly
- −68%office phone enquiries
- 96%in-term fee collection
No-shows down 73% in one salon group
Studio Nineteen
Empty chairs were costing four figures a week. Deposits and automated waitlists fixed it.
- −73%no-shows
- 62%of bookings out of hours
- +34%retail attachment
Zero missed compliance renewals in eighteen months
Marchmont Lettings
Gas, EPC and EICR expiries tracked in a spreadsheet across 600 properties. One missed renewal is a prosecution.
- 0missed renewals
- −47%instruction to listing
- 2.4×units per manager
Off WordPress in nineteen days, 6× faster
Kiln & Bean
Fourteen plugins, a 4.1 second load and a compromised admin. Migrated in nineteen days with rankings intact.
- 4.1s → 0.68smobile load time
- +31%organic traffic
- 19 daysstart to switchover
What they said afterwards.
We had been in business for thirty years and could not have told you which cuts made money. Within three months of switching on we found two lines we were selling at a loss. That conversation alone paid for the system.
Every vendor we spoke to wanted to show us their reporting suite. BooleanWorkshop asked to sit in a clinic for a day first. That is why the clinicians actually use it.
I was listing cars on four sites by hand. Now I enter it once and it is everywhere before I have finished my coffee. Days in stock is down a third.
The pass used to have three delivery tablets on it and a chef swearing at them. Now everything arrives on one screen. Friday covers are up twenty-two percent with the same team.
Our teachers got six hours a week back. Not from a clever feature — just from stopping them entering the same information into three systems.
No-shows were costing us the better part of a grand a week. Deposits fixed it in a fortnight. I should have done it five years ago.
Six hundred units and compliance dates in a spreadsheet. One missed gas certificate is a prosecution. Eighteen months in, we have not missed one.
They quoted twenty-one days and delivered in nineteen. The site went from four seconds to under a second and our rankings went up, not down. I had been told that was impossible.